Terms & Conditions

1. Acceptance of Terms

By accessing and using the One Haven website at onehaven.com.au (the “Website”), you agree to be bound by these Terms & Conditions (“Terms”). If you do notagree with any part of these Terms, you must not use the Website.

These Terms constitute a legally binding agreement between you (“you”, “your”, or“user”) and One Haven Pty Ltd (“One Haven”, “we”, “us”, or “our”).

We reserve the right to update or modify these Terms at any time. Continued use of the Website following any changes constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

2. AboutOne Haven

One Haven is an Australian investment property specialist based in Melbourne, Victoria. The Website provides general information about our services, including property investment strategy, property sourcing, and portfolio management.

One Haven holds the relevant licences and accreditations required to operate in the Australian property services industry. Details of our licensing and accreditations can be found on the Licensing & Accreditations page of our Website.

3. Use of the Website

The Website is provided for informational and enquiry purposes only. By using the Website, you agree to:

• Use the Website only for lawful purposes and in accordance with these Terms
• Not use the Website in anyway that could damage, disable, overburden, or impair the Website or interfere with any other party’s use of the Website
• Not attempt to gain unauthorised access to any part of the Website, its servers, or any systems connected to the Website
• Not use any automated means (including bots, scrapers, or spiders) to access, monitor, or copy any content from the Website without our prior written consent
• Not reproduce, duplicate,distribute, or exploit any part of the Website for any commercial purpose without our express written permission

4. No Financial, Legal, or Tax Advice

This is an important clause for One Haven given the nature of the property investment services offered.

The content on this Website is provided for general informational purposes only. Nothing on the Website constitutes, or is intended to constitute:

• Financial advice within themeaning of the Corporations Act 2001 (Cth) 
• Legal advice
• Tax advice
• A recommendation orendorsement to buy, sell, or hold any property or investment

Any information, commentary, market analysis, or property-related content published on the Website (including blog articles, newsletters, and case studies) reflects general observations only and does not take into account your individual financial situation, objectives, or needs.

Before making any property investment decision, you should seek independent professional advice from a licensed financial adviser, accountant, or legal practitioner who can consider your personal circumstances.

To the maximum extent permitted by law, One Haven disclaims all liability for any loss or damage arising from reliance on the content of this Website.

5. Newsletter Subscription

We offer a newsletter subscription service through the Website. By subscribing to our newsletter, you:

• Consent to receiving marketing communications from One Haven, including property market insights, investment updates, and information about our services
• Confirm that you have provided a valid email address that belongs to you
• Acknowledge that our use of your personal information is governed by our Privacy Policy

You may unsubscribe from the newsletter at any time by clicking the “unsubscribe” link included in each email or by contacting us directly.

We will manage all marketing communications in accordance with the Spam Act 2003(Cth), which requires that all commercial electronic messages include accurate sender identification, a functional unsubscribe mechanism, and are sent only with consent.

6. User-Generated Content

The Website may allow you to submit, post, or publish content including but not limited to blog comments, reviews, testimonials, or other feedback (“UserContent”).

6.1 Your Responsibilities

By submitting User Content, you represent and warrant that:

• The content is your own original work, or you have the necessary rights and permissions to submit it
• The content does not infringe any intellectual property rights, privacy rights, or other rights of any third party
• The content is not unlawful, defamatory, obscene, threatening, abusive, harassing, or otherwise objectionable
• The content does not contain false or misleading information
• The content does not constitute spam or unsolicited promotional material

6.2 Licence Grant

By submitting User Content to the Website, you grant One Haven a non-exclusive, royalty-free, perpetual, irrevocable, worldwide licence to use, reproduce, modify, adapt, publish, display, and distribute your User Content in connection with the operation and promotion of the Website and our services.

You retain ownership of your User Content, but you acknowledge that One Haven may use it in the manner described above without further notice or compensation.

6.3 Moderation

We reserve the right, but are not obligated, to:

• Monitor, review, edit, or remove any User Content at our sole discretion
• Remove User Content that we consider to be in breach of these Terms or that is otherwise inappropriate
• Suspend or block any user who repeatedly violates these Terms

One Haven does not endorse any User Content and is not responsible for the accuracy, completeness, or reliability of any content submitted by users.

7. Intellectual Property

All content on the Website, including but not limited to text, graphics, logos, images, photographs, videos, data compilations, software, and the overall design and layout of the Website (“Our Content”), is the property of One Havenor its licensors and is protected by Australian and international intellectual property laws, including the Copyright Act 1968 (Cth) and the Trade Marks Act1995 (Cth).

You may view, download, and print content from the Website for your personal, non-commercial use only, provided that you:

• Do not modify the contentin any way
• Retain all copyright andproprietary notices
• Do not use the content forany commercial purpose without our prior written consent

The One Haven name, logo, and any associated branding are trademarks of One Haven Pty Ltd. You must not use these marks without our express written permission.

8. Third-Party Links and Content

The Website may contain links to third-party websites, resources, or services thatare not owned or controlled by One Haven. These links are provided for your convenience only.

Wedo not endorse, guarantee, or assume responsibility for the content, accuracy, privacy practices, or opinions expressed on any third-party websites. Accessing third-party websites is at your own risk, and you should review the terms and privacy policies of those websites before use.

9.Disclaimers

To the maximum extent permitted by Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)):

• The Website and its contentare provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied
• We do not warrant that the Website will be uninterrupted, error-free, secure, or free from viruses orother harmful components
• We do not warrant the accuracy, completeness, currency, or reliability of any content on the Website, including property market commentary, statistics, or projections
• We make no representations regarding the results that may be obtained from using the Website or relying onits content

Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy conferred on you by the Australian Consumer Law or any other applicable legislation that cannot be excluded, restricted, or modified by agreement.

10. Limitation of Liability

To the maximum extent permitted by law, One Haven, its directors, officers, employees, agents, and affiliates will not be liable for:

• Any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Website
• Any loss of profits,revenue, data, goodwill, or other intangible losses resulting from your use of, or inability to use, the Website
• Any reliance placed on the content of the Website, including any property investment decisions made based on information obtained from the Website
• Any unauthorised access toor alteration of your data or transmissions
• Any User Content submitted by third parties

Where our liability cannot be excluded by law, it is limited to the maximum extent permitted under Australian Consumer Law.

11. Indemnity

You agree to indemnify, defend, and hold harmless One Haven, its directors, officers, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legalfees) arising out of or in connection with:

• Your use of the Website
• Any User Content you submit, post, or otherwise make available on or through the Website
• Your breach of these Terms
• Your violation of any applicable law or regulation
• Your infringement of any intellectual property or other rights of any third party

12. Privacy

Your use of the Website is also governed by our Privacy Policy, which sets out how we collect, use, store, and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

By using the Website, you acknowledge that you have read and understood our Privacy Policy and consent to the collection and handling of your information as described there in.

13. Termination and Suspension

We may, at our sole discretion and without prior notice:

• Restrict, suspend, or terminate your access to the Website or any part of it
• Remove or edit any User Content
• Take any action we deem necessary to protect the integrity of the Website or the safety of our users

These actions may be taken if we reasonably believe that you have breached these Terms, or that your conduct is harmful to other users, to One Haven, or to third parties.

Upon termination, the provisions of these Terms that by their nature should survive (including Sections 7, 9, 10, 11, and 15) will continue to apply.

14. Website Availability

We strive to keep the Website operational and accessible at all times, but we do not guarantee uninterrupted access. The Website may be unavailable from time to time due to maintenance, updates, technical issues, or circumstances beyond our control.

We accept no liability for any loss or inconvenience caused by the Website being temporarily unavailable.

15. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the State of Victoria, Australia.

Any disputes arising out of or in connection with these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts of Victoria, Australia.

If any provision of these Terms is found to be invalid, illegal, or unenforceableby a court of competent jurisdiction, that provision will be severed from these Terms to the extent of its invalidity, illegality, or unenforceability, and the remaining provisions will continue in full force and effect.

16. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

OneHaven Pty Ltd

Email: info@onehaven.com.au

Phone: (03)9099 0598

Address: Level 2/29 Izett St, Prahran VIC 3181

Governing Legislation and References

These Terms & Conditions have been prepared with reference to:

• Australian Consumer Law (Schedule 2, Competition and Consumer Act 2010 (Cth))
• Copyright Act 1968 (Cth)
• Trade Marks Act 1995 (Cth)
• Corporations Act 2001 (Cth)
• Spam Act 2003 (Cth)
• Privacy Act 1988 (Cth)
• Electronic Transactions Act1999 (Cth)

 Disclaimer: These Terms & Conditions have been prepared as ageneral guide and do not constitute legal advice. One Haven recommends seekingindependent legal advice to ensure full compliance with all applicable laws andregulations.